Refund Policy

Last updated: October 2, 2026

14-day money-back guarantee

We want you to love MuYangKok, operated by NOVARIA GLOBAL. If MuYangKok Pro isn't right for you, you can request a full refund within 14 days of your first payment — no questions asked.

The guarantee covers your first paid charge — your first $5.99 monthly payment.

What qualifies

  • Your first paid MuYangKok Pro payment ($5.99), if requested within 14 days
  • Duplicate or accidental charges, reported promptly
  • Technical problems that stop you using the studio, where we couldn't resolve them for you

What doesn't qualify

  • Renewal payments at $5.99/month (you can cancel anytime to stop future renewals — access continues until the end of the paid period)
  • Accounts terminated for breaking the Terms & Conditions
  • Requests made more than 14 days after the first payment, except where required by law

How to request a refund

Send us a message through the Support page using the email address on your MuYangKok account, and mention you'd like a refund. We review every request and aim to respond within 2 business days.

Approved refunds are issued to your original payment method through Paddle.com, our Merchant of Record. Depending on your bank, it can take 5–10 business days for the amount to appear.

Cancelling instead

Don't need a refund but want to stop future payments? You can cancel your subscription at any time. Your Pro access stays active until the end of the period you've already paid for.